9-1-1 Dispatch

Minnetonka Dispatch Center

Minnetonka hosts its own Public Safety Answering Point (PSAP) providing 9-1-1 dispatch services for police, fire and medical emergencies 24 hours a day, seven days a week.

Use 9-1-1 to:

  • Report a situation which requires a police officer at the scene
  • Summon an ambulance for medical assistance
  • Report a fire
  • Report a crime in progress
  • Report suspicious activity (e.g. alarms, shots fired, shouts for help, sounds of glass breaking, unfamiliar person carrying items from a house)

9-1-1 calls from pay phones are free. You do not have to deposit money to make the call.

TTY users should press any key EXCEPT the space bar after dialing 9-1-1.

Stay calm and briefly describe the problem. Give the full address where the problem is occurring, including apartment number. Be as specific as possible.

Answer the operator’s questions and stay on the line until the operator terminates the call. Help can be sent while you talk. Inform the operator if you wish to remain anonymous or if you want to speak to the squad that responds to your call.

Call 9-1-1 back if the situation changes. If the problem ends, let the operator know that a squad car is not needed. If the problem worsens, let the operator know so the call can be upgraded.