About the Minnetonka Fire Department

The City of Minnetonka has a staff of dedicated professional firefighters who desire to protect lives and property in our community.

Currently, the Minnetonka Fire Department has 85 firefighters, which includes five full-time and 80 paid-on-call firefighters. Of these, 55 are certified at least as emergency medical technicians, able to provide medical care prior to the arrival of, or in conjunction with, the ambulance paramedics and police department personnel.

Contact Information

General Inquiries

Monday-Friday, 8 a.m.–4:30 p.m.


Non-emergency, 24 hours/day, Minnetonka Dispatch Center


Fire Department Personnel

Fire Chief, John Vance

Deputy Chief: Operations and Facilities, Kevin Fox

Assistant Chief: Emergency Management and Compliance, Jim Flanders

Assistant Chief: Fire Marshal, Luke Berscheit

Administrative Professional, Sandy Streeter

Fire Inspector Shawn Johnson

Public Education Specialists, Sara Ahlquist and Jim Lundeen

Training Captain Mark Hillstrom

Minnetonka has a paid-on-call department augmented by a duty crew that staffs the Central Station (City Hall) 24 hours a day. This not only allows for quick initial response to mitigate emergencies, but also provides part-time personnel the opportunity to better schedule their time to dedicate to fire department activities. The remaining four stations within the city are not staffed and rely on call back paging of on-call personnel. When the need arises, such as a structure fire or other major emergency, all five stations are paged out to respond.

ISO’s Public Protection Classification Program (PPC) evaluates communities according to a uniform set of criteria defined in the Fire Suppression Rate Schedule (FSRS). This criterion incorporates nationally recognized standards developed by the National Fire Protection Association and the American Water Works Association.

Using the FSRS, ISO objectively reviews the fire suppression capabilities of a community and assigns a Public Protection Classification – a number from 1 to 10. Class 1 represents exemplary fire protection and Class 10 indicates that the area’s fire suppression program does not meet minimum recognition criteria. We are very proud to have achieved and maintained an ISO grading of 3. This is credited to strategic station locations and being adequately organized and equipped to have achieved this rating.

Partner Agencies
In addition to providing leadership and vision to Minnetonka and the southwest suburbs, the fire department partners with many other agencies to provide enhanced and more efficient services to citizens.

Partner agencies include:

  • Association of Minnesota Emergency Managers (AMEM)
  • Fire Marshals Association of Minnesota (FMAM)
  • Hennepin County Emergency Management/Operations Group
  • Hennepin County Fire Investigation Team (HCFIT)
  • Hennepin County Fire Chiefs Association (HCFCA)
  • Hennepin County Public Health/Strategic National Stockpile Group
  • International Association of Fire Chiefs (IAFC)
  • Lake Minnetonka Response Group
  • Metropolitan Emergency Managers Association (MEMA)
  • Metropolitan Fire Chiefs Association
  • Minnesota All-Hazard Incident Management Team (AHIMT)
  • Minnesota State Fire Chiefs Association (MSFCA
  • Minnesota State Fire Chiefs Association (MSFCA)/Fire Chiefs Assistance & Support Team (FAST)
  • Minnesota Symposium on Terrorism & Emergency Management Conference (M-STEP)
  • National Association of Fire Investigators (NAFI)
  • National Fire Protection Association (NFPA)
  • National Weather Service/Chanhassen StormReady Advisory Board
  • Southwest Metro Joint Operations Committee